The chief of Toronto’s paramedic services says the city is dealing with a “concerning number of sick calls” and more staff refusing to work overtime after paramedics voted against ratifying a new collective agreement last week.

In a Dec. 22 memo addressed to all Toronto Paramedic Services staff and obtained by CBC Toronto, chief Bikram Chawla admonished union members for their actions since Thursday, alleging the sick calls and overtime refusal began after Thursday’s vote.

“Collectively calling in sick and refusing overtime, or otherwise being absent without reason, is a form of labour action, which is particularly inappropriate for paramedics due to the critical nature of our work,” Chawla said.

After months of collective bargaining, the city reached a tentative four-year agreement with Toronto Civic Employees Union (TCEU) 416, which represents over 6,000 city employees, including roughly 1,400 paramedics. But on Dec. 19, paramedics, who are negotiating separately, voted not to ratify the portion of the agreement that pertained to them.

Under the current collective agreement, overtime is normally assigned voluntarily, though in certain circumstances it may be mandated.

Union says members facing burnout, staff shortages

TCEU 416 president Eddie Mariconda was unavailable for an interview Monday, but in a statement, said “members are facing staff shortages and burnout — issues we have consistently highlighted.”

Mariconda said the union cannot comment further on the ongoing bargaining process, but is “committed to addressing these challenges.” He did not comment on Chawla’s letter.

“As a local we are fully committed to addressing these challenges and continuing to advocate for the improvements our members deserve. While we cannot comment on the ongoing bargaining process, we remain focused on achieving meaningful progress,” he said.

Chawla declined to speak with CBC Toronto.

In an emailed statement from the city of Toronto, spokesperson Laura McQuillan said paramedic service is being maintained and closely watched to ensure it continues as needed while bargaining continues.

“Paramedics are expected to continue to report to work during this time as they are considered an essential service,” she said. Should negotiations fail, the parties will head to interest arbitration for a resolution by a neutral third party.