IT giant Infosys Ltd on Thursday (September 19) announced the extension of its strategic collaboration with Posti, the leading delivery and logistics provider across Finland, Sweden, and the Baltics.

The renewed partnership focuses on enhancing Posti’s customer experience and operational efficiency by adopting an AI-first strategy, leveraging Infosys’ proprietary platform, Infosys Topaz.

“Infosys will adopt an AI-driven approach powered by Infosys Topaz, an AI-first offering using generative AI technologies, to empower Posti with operational efficiencies and service quality,” according to a stock exchange filing.

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Additionally, Infosys Cobalt will leverage its Live Enterprise Application Management Platform (LEAP), a cloud-enabled platform, to provide nextgen application management services for enterprises to accelerate their cloud journey and help drive business productivity.

“In the last five years through the collaboration, Infosys has helped Posti improve the resilience of IT systems, reduce outages and disruptions, and improve Posti’s ability to prevent and respond to cyber threats,” the company said. Infosys has helped Posti modernise the front-end consumer-facing applications and replace legacy systems and processes.

Petteri Naulapää, CIO and SVP of ICT and Digitalisation, Posti Group, said, “We are pleased to announce the renewal of our collaboration with Infosys for another seven years. By harnessing the power of AI through Infosys Topaz and cloud capabilities through Infosys Cobalt, we aim to create a more efficient and customer-centric organization.”

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Karmesh Vaswani, EVP and Global Head Retail, Consumer Goods & Logistics, Infosys, said, “By leveraging cutting-edge Gen AI alongside our comprehensive digital suite, we aim to propel Posti’s competitiveness even further within Finland, Sweden, and the Baltics.

This next phase of our work will empower Posti to not only become a leader in the logistics and e-commerce sector, but a true digital frontrunner in the Nordics.”

Shares of Infosys Ltd ended at ₹1,894.15, up by ₹1.80, or 0.095%, on the BSE.