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A top casino must promote safe gambling practices. But is this really the case? We identified all the actual practices, green & red flags, so take a look.
Online gambling may seem rather controversial. On the one hand, these are the old fun entertainment that delivers thrilling emotions. On the other hand, some associate it with problematic behavior.
The good news is that Canadian gambling authorities set specific rules that every casino in the market must adhere to. This includes advertisement rules, self-exclusion limits, requirements for promoting responsible practices, and many more initiatives. But what exactly should one focus on to see whether or not a casino meets the requirements of Canadian federal and provincial authorities?
We identified a few key practices that can help one distinguish a predatory company from a trusted one, so read on for the most helpful and interesting findings.
First, we’d like to stress that responsible gambling regulations in Canada are governed at both the federal and provincial levels. Moreover, implementing responsible gambling initiatives is primarily the responsibility of provincial governments. Here are a few key facts that may help better understand how the entire system works:
For instance, a casino that wants to operate legally in Ontario can do so — the government allows private licensing. In some other provinces, lotteries control the online gambling segment of the market. The specific rules are mostly focused on deposit limits, reality checks, and self-exclusion opportunities.
Nonetheless, despite the differences, all regulatory bodies in Canada have the same goal. They aim to make online gambling safe, prevent minors and people with problematic gambling behavior from joining casinos, and ensure that marketing practices and operations at large won’t be aggressive or predatory. All adults who play at casinos legally (and the number of Canadian online gamblers is expected to reach 33.9 million in 2029) must feel safe and protected when enjoying their entertainment. Now, let’s take a closer look at particular responsible gambling practices at one of the top platforms — Pin Up casino in Canada.
The first thing to pay attention to is how the casino positions itself and its services. For instance, if you browse Pin-Up casino Canada and then go to the Responsible Gambling page, the first thing you’ll notice is the statement that gambling isn’t an income source or investment. That’s entertainment. It perfectly illustrates the right approach to marketing and positioning from both ethical and regulatory standpoints.
So, the right concept is actually a green flag showing that a casino isn’t engaged in predatory practices and follows the common ethical code. Moreover, at Pin-Up, users also get some specific recommendations, mostly focused on the following points:
Also, organizations helping people with gambling addiction are listed right on the Pin Up online casino website, so if you feel like you’re losing control, you can get the contact information right away. Alternatively, the casino offers users contact support to learn how exactly they can cope with difficulties and which casino features (self-limitation or full self-exclusion) they may use.
Hypothetically, it would be more beneficial for casinos not to make customer identification procedures mandatory. This would improve customer satisfaction, speed up depositing processes, and make deposits easier overall. However, in reality, we see exactly the opposite. If you choose a casino like Pin Up, verification will be a must.
It’s part of the KYC (Know Your Client) policy, and this rule is set not to make registration more complex and time-consuming but for the following reasons:
By the way, setting the same payment method for deposits and withdrawals also aims to prevent money laundering. All in all, though verification takes time, it’s done for safety reasons, and in the end, it’s beneficial for both casinos and their customers.
To sum up, the example of a casino like Pin Up in Canada shows that the right responsible gambling policy must be multidimensional. A top platform explains how exactly the customer can avoid problematic gambling behavior, as well as the main purpose of gambling at large, and shares information on how to spot problems and what to do if a user needs to regain control.